A Field Support Engineer must respond to all client queries. This position may require working after hours as well as a presence on-site as required. The professional collaborates with other network professionals in the organization to devise suggestions for expediting maintenance and troubleshooting procedures. They document all relevant departmental and field activities and resolve the complexities.
Network Maintenance
Support Engineers ensure that client networks operate consistently and efficiently. They confirm consistent up-time of enterprise routers, servers, and networks. They engage in routine maintenance checkup as well. With the advent of cloud-based services, keeping the network up and running has become more important to the enterprise than previous.
Most of us know that a field technician attends to things like machinery installation and repair. Yet, few people realize the classifications to which field technicians adhere. In general terms though, a technician with a higher class has more knowledge.
While a field technician IV will oversee any technical project, then, a field technician II will perform skilled and semi-skilled jobs for the smooth running of machines for anything from IT to telecommunication purposes.
With technology forever advancing, there’s certainly no risk of field technician jobs becoming obsolete. Despite a slight dip in the requirement of things like installation, the increasing use of systems like the Internet of Things means that field technicians should soon see rising levels of business.
More info: network automation
